Sunstone Visuals

Terms and Conditions –

Clients booking services with Sunstone Visuals agree to the following terms and conditions without exception.

1. Copyright to all images, videos, and other media is fully retained by Sunstone Visuals, unless otherwise stated in writing. Any transfer of copyright must be requested and approved in writing. This includes any requests for sub-licensing, publication, or commercial use of images, including by builders, architects, designers, stylists, etc. Extra costs will be incurred for approved commercial use of photography.

2. Real estate photography and video provided to the original listing agent must only be used for marketing of the property, unless otherwise stated in writing. Clients must not provide copies of images to third parties outside of the initial marketing campaign, except for vendors of the property.

3. Property owners and agents retain no commercial rights to photographs. Copyright is limited to personal use, and images may not be used outside of current marketing campaigns for commercial purposes of any kind. Transfer of photography to new listing agents at any point after the current marketing campaign is a breach of Australian copyright law.

4. For full commercial use of photography, a copyright release will be issued. Commercial use of photography will be in breach of copyright until copyright transfer is provided in writing.

5. Overdue fees apply to all invoices unpaid at the due date. Fees of 2% per day will be added to all unpaid invoices. Unpaid invoices are referred to debt collection after 30 days without further notice, and all debt collection fees will be added to the invoice. Any legal fees incurred will also be the responsibility of the debtor. Failure to pay by the due date may also result in takedown requests directed to publishers such as listing websites and print advertisers without notification.

6. Sunstone Visuals makes every attempt to ensure the accuracy of media provided, including floor plans, photography, and video products. However, no responsibility is taken for errors, omissions, or misstatements in media provided, including virtual and digitally enhanced products. It is understood and accepted that all final media provided by Sunstone Visuals has been digitally enhanced. Media is provided as a guide only for illustrative purposes. Clients are responsible for checking all material for accuracy before publishing.

7. Floor plan measurements are provided as a guide only and are subject to estimation and rounding. They should not be relied on for building and renovating purposes. Floor plans are illustrative only. No responsibility is taken for errors, omissions, or misstatements.

8. Sunstone Visuals and its representatives shall not be liable for any legal claim, action, or damages resulting from the publication of any marketing material. It is the client’s responsibility to check materials prior to publishing and to comply with all relevant legislation, including advertising misrepresentation laws.

9. Sunstone Visuals retains the right to use any media provided in its own marketing, in both print and digital forms, unless specifically agreed in writing to the contrary.